Refund policy

 Returns & Exchanges

• We want you to feel confident and comfortable in your māmācore pieces. But if for any reason you are unhappy with your purchase, we will happily provide you with a store credit to use as you please.

• We accept returns within 14 days of delivery. Please keep in mind, in order for us to accept your return, the below requirements must be met: The item is in unworn, brand-new condition with original packaging The item is in unworn, brand-new condition with no marks or stains (including makeup, spray tan etc). The item is returned (and received) to us within 14 days of delivery date. The item was not purchased in a sale. A store credit will be emailed to you in the form of a gift card with no expiry.

• To start a return, please email us at info@mamacore.co.nz with your order number and reason for return. 

• Once your return is received and inspected, we’ll notify you of the approval and issue the store credit. Please note: we offer store credit only*

• Return shipping costs are the responsibility of the customer unless the item is faulty.

• Sale items are final sale and not available for return or exchange.